On this page, you can read details and find answers to questions related to refund.
Prisga offers refunds to unsatisfied customers within the first 7 days of purchase. To prevent this kind of claim from arising, every customer is encouraged to check free versions ( in the form of video overviews, demo versions, and documentation) of each type of the extension offered before making a purchase.
Under the law, you have an automatic statutory right of withdrawal from purchases of digital goods. However, when you purchase digital goods with Prisga, you agree that the extension will be available to you immediately, and you acknowledge that, as a result, you waive your automatic statutory right of withdrawal. Therefore, you will not be eligible for a refund (or any alternative remedy) unless the extension is defective, unavailable, or doesn’t perform as stated.
We aim for complete customer satisfaction. We respect our customers’ rights and always try to comply with best practice and all relevant laws. If you are not satisfied with any of our extensions or have any questions, please contact our support and have your invoice ready by sending us a request through our contact form. If mutual agreement cannot be reached, a refund will be provided.
Since we deal with digital goods, we honor requests for refunds for the following reasons:
4.1. Irreparable Defects With The Extension
Although all the products are thoroughly tested before release, unexpected errors may occur. This reason should be submitted to our Support Team for its approval of your refund request;
4.2. Product Not-As-Described
A request based on this reason is addressed on a case-by-case basis and subject to our approval.
Circumstances that are taken into account to ensure a return:
Prisga reserves all the rights to change or modify current Refund Policy at any time and without prior notice. Therefore, we encourage you to review changes to our refund policy every time you visit this website. Further, Prisga reserves the right to modify or discontinue any portion of the membership. Therefore, Prisga shall not be liable to you or any third party, should Prisga exercise its rights to modify, suspend, limit or discontinue any feature of the membership.
As a customer, you are responsible for understanding this refund policy upon purchasing any extension at our website.